Briefly Scene Pty Ltd
Last updated: June 2026
1. Introduction
Briefly Scene Pty Ltd ("Briefly Scene", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit our website, make an enquiry, or engage our hire services.
We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging with our services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website or services.
2. Who We Are
Briefly Scene Pty Ltd
Paddington, Sydney, NSW, Australia
3. Information We Collect
We collect personal information that is necessary to provide our hire services, respond to enquiries, and manage bookings. This may include:
Information you provide directly:
- Your full name
- Email address and phone number
- Event or delivery address
- Event details (date, type, guest numbers)
- Payment information (processed securely via third-party payment providers — we do not store card details directly)
- Security bond or deposit-related information
- Any other information you include in an enquiry, booking form, or correspondence
Information collected automatically:
- Website usage data (pages visited, time on site, browser type, device type)
- IP address
- Cookies and similar tracking technologies (see Section 8 below)
We do not knowingly collect sensitive personal information unless it is voluntarily provided and directly relevant to a service request.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and communicate with you about your booking
- To process and manage hire bookings, including delivery coordination and return logistics
- To collect and manage security bonds, payments, and any damage liability processes
- To provide bespoke event styling, supplier referrals, and ancillary services you have requested
- To send service-related communications (booking confirmations, reminders, invoices)
- To improve our website and the quality of our services
- To comply with our legal obligations under Australian law
- Where you have consented, to send you updates, announcements, or information about new collections or offers
We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, without your consent.
5. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third parties only where necessary to deliver our services, including:
- Delivery and logistics providers — to coordinate white-glove delivery and collection at your venue or address
- Payment processors — to securely process hire fees, bonds, and deposits
- Website and technology providers — including Squarespace (our website platform), which may process data in accordance with their own privacy policy
- Suppliers, florists, caterers, or staffing agencies — only where you have specifically requested that we liaise with these parties on your behalf as part of our concierge service
- Professional advisors — including legal and accounting professionals, under confidentiality obligations
- Law enforcement or regulatory bodies — where required by law
All third parties with whom we share data are required to handle it securely and in accordance with applicable privacy laws.
6. Data Storage and Security
Your personal information is stored on secure systems, including third-party platforms such as Squarespace. We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure, including:
- Use of secure (HTTPS) connections on our website
- Limiting access to personal information to authorised personnel only
- Secure handling of payment information through reputable payment processors
While we take all reasonable precautions, no data transmission over the internet can be guaranteed as completely secure. You provide information at your own risk, and we encourage you to take care when submitting personal details online.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the duration of the hire agreement, any damage liability period following your event, and as required by law (typically up to 7 years for financial records).
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete personal information
- Request deletion of your personal information, subject to our legal obligations to retain certain records
- Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any marketing email
- Lodge a complaint with us if you believe we have mishandled your information
To exercise any of these rights, please contact us at the details in Section 2. We will respond to requests within a reasonable timeframe, and no later than 30 days.
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at [www.oaic.gov.au](https://www.oaic.gov.au).
8. Cookies
Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device.
We use cookies for:
- Essential functionality — enabling core features of our website
- Analytics — understanding how visitors interact with our site (e.g., via Squarespace Analytics)
- Preferences — remembering settings to personalise your experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
We do not use cookies to serve third-party advertising.
9. Third-Party Links
Our website may contain links to third-party websites, including brand partners such as Georg Jensen and Maison Balzac. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.
10. Children's Privacy
Our services are not directed at or intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please contact us:
Briefly Scene Pty Ltd
Email: hello@brieflyscene.com.au
Website: www.brieflyscene.com.au
Location: Sydney, NSW, Australia
We take privacy seriously and will respond to all enquiries promptly and with care.
This Privacy Policy was prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It is intended as a practical guide for clients and website visitors. For specific legal advice, consult a qualified Australian privacy or commercial lawyer.